UTHA Applications
Application support for services at UT Health Austin.
UTHA Service Desk
512-495-5888
utha-help@austin.utexas.edu
Electronic forms/PRO surveys.
N/A at this time.
No direct cost to faculty or staff.
Routine requests are typically addressed within one business day.
UTHA Service Desk staff may escalate requests as needed.
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
UTHA Service Desk
512-495-5888
Direct Email: help@dellmed.utexas.edu
Electronic forms/PRO surveys
N/A at this time
No direct cost to faculty or staff
Routine requests are typically addressed within one business day.
UTHA Service Desk staff may escalate requests as needed.
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
UTHA Service Desk
512-495-5888
Create a Ticket
Direct Email: utha-help@austin.utexas.edu
EMR used by WorkLife workers’ comp
N/A at this time
No direct cost to faculty or staff
Routine requests are typically addressed within one business day.
UTHA Service Desk staff may escalate requests as needed.
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
UTHA Service Desk
512-495-5888
Create a Ticket
Direct Email: utha-help@austin.utexas.edu
Cost estimation tool used by rev cycle and access/outcome center
N/A at this time
No direct cost to faculty or staff
Routine requests are typically addressed within one business day.
UTHA Service Desk staff may escalate requests as needed.
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
UTHA Service Desk
512-495-5888
Create a Ticket
Direct Email: utha-help@austin.utexas.edu
Web application for building/managing online surveys and databases
N/A at this time
No direct cost to faculty or staff
Routine requests are typically addressed within one business day.
UTHA Service Desk staff may escalate requests as needed.
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
UTHA Service Desk
512-495-5888
Create a Ticket
Direct Email: utha-help@austin.utexas.edu
Referral management platform used by UTHA staff/faculty
e-consult/SSO sending/receiving referrals
No direct cost to faculty or staff
Routine requests are typically addressed within one business day.
UTHA Service Desk staff may escalate requests as needed.
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
UTHA Service Desk
512-495-5888
Create a Ticket
Direct Email: utha-help@austin.utexas.edu
EMR used by UTHA staff/faculty
N/A at this time
No direct cost to faculty or staff
Routine requests are typically addressed within one business day.
UTHA Service Desk staff may escalate requests as needed.
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
UTHA Service Desk
512-495-5888
Create a Ticket
Direct Email: utha-help@austin.utexas.edu
Video interpretation/translation application used in all IPU’s/clinical programs
N/A at this time
No direct cost to faculty or staff
Routine requests are typically addressed within one business day.
UTHA Service Desk staff may escalate requests as needed.
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
UTHA Service Desk
512-495-5888
Create a Ticket
Direct Email: utha-help@austin.utexas.edu